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Bug #451

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RS PS

[BE] - unable to submit rekyc

Bug #451: [BE] - unable to submit rekyc

Added by Ryan Supawarapong 2 months ago. Updated 2 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
pasin sadsara
Start date:
04/16/2026
Due date:
% Done:

0%

Estimated time:

Description

Update to Update: Possible error due to duplicate hash_username on customer_accounts that caused the issue.

UPDATE: the issue was due to the code relying on registerID from different location all over the code. In this case, the suitetest registerID was different which caused the issue here.

Got this error while trying to submit rekyc.

appman is done via mobile.

{
    "error": "no source row found for register_id: 89a0509d-66ad-426f-bac3-f30302fdf3bf"
}

RS Updated by Ryan Supawarapong 2 months ago Actions
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 #1

  • Subject changed from [BE] - unable to submit rekyc? to [BE] - unable to submit rekyc

RS Updated by Ryan Supawarapong 2 months ago Actions
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 #2

  • Description updated (diff)

RS Updated by Ryan Supawarapong 2 months ago Actions
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 #3

  • Description updated (diff)

PS Updated by pasin sadsara 2 months ago Actions
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 #4

  • Status changed from New to Resolved

PS Updated by pasin sadsara 2 months ago Actions
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 #5

  • Assignee set to pasin sadsara
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